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Supplier Onboarding

The Supplier Onboarding Chatbot is an innovative solution designed to automate and simplify the supplier onboarding process. By leveraging advanced AI technology, the chatbot validates documents, provides real-time feedback, and ensures compliance, making the onboarding experience smoother and more efficient for both suppliers and businesses. This automation reduces manual tasks, minimizes errors, and improves the overall relationship between suppliers and your organization.

Introducing

Use Case
  • Automated Document Verification: Suppliers submit their required documents, and the chatbot automatically checks them for accuracy and completeness.
  • Real-time Feedback: The chatbot instantly provides feedback to suppliers on the status of their documents, whether approved, rejected, or needing revisions.
  • Compliance Assurance: Ensures that all necessary legal and regulatory documents are completed and validated correctly before approval.
  • Faster Onboarding Process: Reduces the time taken for suppliers to join the system, enhancing operational speed.
  • Improved Supplier Relationships: By offering a seamless and responsive onboarding process, businesses create a positive first impression with new suppliers.
Who Benefits?
  • Reduction in Manual Effort: Automates up to 80% of the onboarding tasks, significantly reducing the workload on procurement and compliance teams.
  • Faster Onboarding: Reduces supplier onboarding time by 50%, allowing new suppliers to start faster and with fewer hurdles.
  • Compliance Accuracy: Increases compliance accuracy by 95%, ensuring documents meet all necessary requirements.
  • Improved Supplier Satisfaction: 90% of suppliers report a more efficient and user-friendly onboarding process.
  • Cost Savings: Saves businesses up to 30% of costs related to manual document verification and supplier management.

Components

  • Document Verification System: Automates the checking of documents submitted by suppliers for accuracy and completeness.
  • Feedback Generation Engine: Provides real-time, detailed feedback to suppliers about the status of their submitted documents.
  • Compliance Checker: Ensures that all necessary documents meet legal and regulatory standards.
  • AI-Powered Chat Interface: The interactive interface that guides suppliers through the onboarding process, answering their questions and offering real-time assistance.
  • Supplier Dashboard: Allows suppliers to track the status of their onboarding process and view feedback on submitted documents.

Architecture Diagram

diagram

Use-case: This solution automates supplier onboarding by extracting key information from their documents, checking if they meet our requirements, and showing the results in a user-friendly web application. This eliminates manual data entry and speeds up the onboarding process.

Solution: The Azure Function App uses Document Intelligence to extract key data from supplier onboarding documents and AI to verify compliance with requirements. It then provides the detailed analysis and onboarding status, which are displayed in the web application for review.

Business Impact: Faster supplier onboarding reduces delays in getting products and services. Automated checks improve accuracy and reduce the risk of working with non-compliant suppliers. This saves time and money, allowing staff to focus on more strategic tasks.

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