Transforming patient management with a centralized digital solution -

Transforming patient management with a centralized digital solution

Challenges

1- Limited patient data coverage and lack of demographic-specific details

2- Inefficient security model failing to meet compliance standards

3- Difficulty in managing patient registrations, scheduling, and assessments

4- No centralized system for medication management and electronic patient records

Solutions

1- Implemented a customized Salesforce-based patient management system

2- Integrated a secure and scalable platform for Electronic Patient Records (EPR)

3- Developed a dynamic security model to ensure compliance across different regions

4- Created multilingual, centralized software to streamline patient data, billing, and clinical workflows

Results

1- 20% increase in revenue through streamlined processes

2- 35% faster patient registration and record management

3- 40% improvement in medication tracking accuracy

4- 50% reduction in data retrieval time for clinicians

A leading healthcare provider in California was struggling with an outdated third-party system that lacked efficiency and comprehensive data management. They needed a solution to streamline operations, enhance security, and provide better visibility into patient demographics.

The client required an advanced Patient Management System capable of handling electronic records, clinic data, scheduling, and medication tracking. Additionally, they needed robust security measures to comply with regional regulations and a scalable platform to accommodate multiple locations worldwide.

Technology Mindz developed a custom Salesforce solution, replacing the fragmented system with a centralized, multilingual platform. The new system improved patient record management, ensured compliance with local laws, and provided automated reporting and billing functionalities.

Key Industry

- Healthcare

Key Pains

- Inefficient data management and lack of real-time access

- Non-compliance with healthcare regulations

- Inability to track medication and patient history effectively

Product Mix

- Salesforce Health Cloud

- Apex, Visualforce, Web Services

- Javascript, jQuery

The Challenges

The previous system was generic, lacking in-depth patient information.

No functionality to provide region-specific demographic details.

Security measures did not align with local compliance requirements.

Inefficient tracking of patient registration and medical history.

Managing appointment scheduling and clinical assessments was time-consuming.

No centralized database for medication tracking and patient billing.

The Solutions

1
Developed a unified patient management system using the Salesforce Force.com platform.
Integrated Electronic Patient Records (EPR) for seamless data access.
2
3
Designed a robust security model that ensures compliance with country-specific laws and regulations.
Implemented automated patient scheduling and assessment tracking to improve efficiency.
4
5
Created a centralized multilingual platform to handle global operations, billing, and inventory management.
Enabled real-time reporting to generate insights based on patient age, gender, and medical conditions.
6

The Results

20% revenue growth due to improved operational efficiency.
35% reduction in time required for patient registration and medical record updates.
40% improvement in medication tracking accuracy, reducing prescription errors.
50% faster access to patient data, enabling clinicians to make informed decisions quicker.