Streamlining program management for non-profit organizations

Streamlining program management for non-profit organizations

Challenges

1- Manual tracking led to inaccuracies in program data.

2- Inefficient process to manage student activities.

3- Dispersed data, making outcome measurement difficult.

Solutions

1- Configured Program Management Module tailored to client needs.

2- Created a structured system for storing and managing courses, services, and student data.

3- Provided comprehensive training for seamless adoption.

Results

1- 40% reduction in manual data entry time.

2- 30% improvement in program delivery efficiency.

3- 50% faster decision-making due to centralized data.

Our client is a non-profit organization dedicated to empowering underprivileged students in South Jersey by providing high-quality STEM education. Their goal is to equip these students with the skills needed for careers in IT and IoT.

The client faced challenges in managing their various educational programs and services for students. They required a centralized solution to streamline program management, improve tracking of student activities, and measure the outcomes of their services. Additionally, they needed an effective way to manage and monitor student progress in real-time.

 

We implemented the Program Management Module, specifically tailored to the needs of the client. This involved structuring courses and services offered by the organization as programs within the system. We also provided full integration with student data stored in Salesforce, enabling streamlined tracking of student activities such as attendance. Furthermore, we conducted training sessions to ensure the client could efficiently use the new system.

 

Key Industry

Non-profit

Key Pains

- Inefficient program management processes.

- Manual record-keeping leading to errors.

- Delays in program delivery and student tracking.

Product Mix

Program Management Module

NPSP (Nonprofit Success Pack)

Sales Cloud

Inaccurate and inconsistent program data due to manual tracking and record-keeping.

01
02

Difficulty in monitoring and managing student activities, including attendance and engagement.

Data related to programs and student progress was stored across multiple systems, making it challenging to measure program outcomes.

03
  1. 1

    Customized the Program Management Module to centralize the client’s courses, services, and student data.

  2. Created a clear structure for managing and tracking the various courses and programs offered.

    2
  3. 3

    Integrated Salesforce data with the Program Management Module to track student activities and attendance seamlessly.

  4. Provided training and demonstrations to ensure the client’s team could efficiently use the new system.

    4
  1. 40% Reduction in Time: Decreased the time spent on manual record-keeping, allowing staff to focus on more critical tasks.
  2. 30% Improvement in Program Delivery: Enhanced the efficiency and impact of the programs through better data organization and analysis.
  3. 50% Faster Decision-Making: Streamlined access to real-time data, accelerating decision-making and responsiveness to student needs.
  4. Standardization Across the Organization: Eliminated paper and spreadsheet tracking, implementing a consistent, standardized approach to program data management.

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