Our client is a leading financial services provider aiming to enhance the efficiency of their loan application process. They sought a solution to streamline data management, integrate borrower and co-borrower details, and automate applicant communication. Their goal was to reduce manual processes and create a seamless loan application experience for both underwriters and customers.
The client required a system that consolidated borrower, co-borrower, and co-signer details into a single interface. They needed an integrated solution allowing loan officers to fill out applications conveniently while ensuring automated communication with all relevant parties. Additionally, they wanted to fetch customer-filled details from their portal and display them within the system for better efficiency.
We designed and implemented a Salesforce Lightning component tailored to the client’s needs. This component unified multiple applicant details into a single form, reducing the risk of errors and improving processing speed. We automated the email verification process, enabling quick communication with borrowers and co-signers. By leveraging Salesforce’s automation tools, we significantly enhanced the loan application workflow.
Loan officers had to enter applicant details manually, increasing the risk of errors and inefficiencies.
Different criteria for borrowers, co-borrowers, and co-signers were managed in separate tabs, leading to inconsistencies.
Each applicant’s details were manually entered across various forms, slowing down the loan approval process.
Associating multiple applicants under a single loan application was challenging, causing delays in processing.
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We created a Salesforce Lightning component that provided a single, structured application form to manage all applicants efficiently.
Designed an intuitive UI that simplified applicant management and ensured seamless data input.
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Integrated an automated mailing feature, allowing loan officers to communicate instantly with applicants without switching systems.
Implemented Salesforce workflows, process builders, and triggers to automate email verification, reducing manual intervention.
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- 50% Reduction in Loan Processing Time:The new system significantly decreased the time required to process applications by streamlining data management.
- 70% Improvement in Accuracy: Automated data entry reduced errors, leading to more precise application processing.
- 60% Faster Applicant Communication: Automated email notifications enabled instant responses, improving borrower engagement.
