Seamless migration from salesforce classic to lightning: Enhancing productivity & efficiency

Seamless migration from salesforce classic to lightning: Enhancing productivity & efficiency

Challenges

1- Low user adoption due to an outdated interface.

2- Reduced productivity from poor UI/UX in Salesforce Classic.

3- Limited customization and features, restricting business growth.

4- Storage constraints for notes and attachments.

Solutions

1- Conducted a full audit of the Salesforce Classic org.

2- Migrated UI/UX and backend data in two structured phases.

3- Provided hands-on training and tutorials to ease adoption.

4- Implemented an automated storage management system.

Results

1- 35% increase in user adoption post-migration.

2- 40% boost in efficiency with Lightning’s faster processing.

3- 25% reduction in storage usage through smart archiving.

4- Enhanced lead tracking and sales management with new features.

Our client is a leading tile and stone supplier, sourcing high-quality materials globally and catering to homeowners, designers, and architects across the USA. They specialize in providing customized solutions for residential and commercial projects.

The client wanted a seamless migration from Salesforce Classic to Lightning to overcome limitations in customization, UI/UX, and storage. Their outdated system was hindering productivity and sales tracking, making it difficult to manage a growing customer base. Additionally, they faced storage issues due to the accumulation of notes and attachments, impacting efficiency.

 

We executed a structured migration in two phases: first transitioning the UI/UX, followed by data migration and system enhancements. Our team ensured a smooth shift without disruptions, built custom Lightning components, and introduced automated storage management. We also provided comprehensive training, empowering users to leverage Salesforce Lightning effectively.

 

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Key Industry

- Retail

Key Pains

- Limited features and customization in Salesforce Classic.

- Storage constraints affecting document management.

Product Mix

- Sales cloud

Difficulty in tracking leads and sales due to limited features in Classic.

01
02

Scalability issues as Classic’s static framework restricted business growth.

Security concerns, as Classic relied on a single-layer defense against threats.

03

Storage limitations caused inefficiencies in managing notes and attachments.

04
  1. 1

    Conducted a deep scan of the Salesforce Classic org to determine which components could be migrated.

  2. Migrated hard-coded URLs, Visualforce (VF) pages, and page layouts to Lightning, while developing new Lightning components for unsupported features.

    2
  3. 3

    Migrated workflows and process builders to Lightning Flows, converting non-supported JavaScript buttons into Lightning components.

  4. Implemented Lightning’s multi-layered security to safeguard business data.

    4
  5. 5

    Developed a recurring archiving process, systematically removing or archiving old notes and attachments to free up space.

  1. 35% increase in user adoption, thanks to a modern, intuitive UI.
  2. 40% improvement in operational efficiency, with Lightning’s faster data processing.
  3. 25% reduction in storage usage, achieved through automated archiving.
  4. Automation of repetitive tasks, freeing up valuable resources.
  5. Better lead and sales tracking, using Lightning’s Kanban views and enhanced dashboards.

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